Frequently Asked Questions

Everything you need to know about your luxury sleepwear experience.

What materials are used in Papinelle sleepwear?

We specialize in natural fibers including pure silk, organic cotton, and our signature silk-cotton blends. Each fabric is chosen for its breathability, softness, and durability to ensure the perfect night's sleep.

How should I care for my silk pajamas?

To maintain the quality of your silk, we recommend a cold hand wash using a delicate silk detergent. Avoid tumble drying and always dry in the shade to preserve the integrity of the natural fibers.

What is your return policy?

We offer returns on all full-priced items within 30 days of purchase, provided they are in original condition with tags attached. Please note that for hygiene reasons, knickers and certain intimates cannot be returned.

Do you offer international shipping?

Yes, we ship our luxury sleepwear worldwide. Shipping costs and delivery timeframes vary by destination and will be calculated at checkout.

How do I find the right size?

Our sleepwear is designed for a relaxed, comfortable fit. You can find detailed measurements and international size conversions on our Size Guide page located on each product listing.

Can I purchase a gift voucher?

Absolutely. We offer digital gift cards that are delivered instantly via email, making them the perfect last-minute gift for someone special.